Return Policy

Last Updated: May 22

We want you to be satisfied with your purchase.

Returns

You may return items within 5 days of receiving your order. To be eligible for a return:

  • The item must be unused and in its original condition

  • The item must be in the original packaging (if applicable)

  • Proof of purchase is required

Non-Returnable Items

We do not accept returns for:

  • Gift cards

  • Final sale items

  • Personalized or custom products

Refunds

Once we receive and inspect your return:

  • We will notify you of approval or rejection

  • Approved refunds will be processed to your original payment method within [X] business days

Shipping Costs

  • Customers are responsible for return shipping costs unless the item was defective or incorrect

  • Original shipping fees are non-refundable

Exchanges

We only replace items if they are defective or damaged.

Contact Us

For returns, contact: ryan@204desigs.ca